About us

XYZ Printers

XYZ Printers is a small, newly founded company all about making 3D printing easily available. We see a bright future, not only for this technology but for a whole new breed of products: Open Hardware.

Everything we sell or adapt will be publicised using an Open license (GPL, CC, etc), allowing everybody to profit and contribute. We encourage contributions, and will always choose a partner that thinks likewise above others who don't. If you make a derivative of our products and/or designs, please let us know so we can incorporate this in our site!

Having learned from past initiatives, we aim to have very high customer satisfaction. For this reason, we promise you:

  1. You will always get an update on all orders that have not been shipped in a week, letting you know what's going on.
  2. Our e-mail support will answer your e-mail within 3 business days.

And to let you know we mean business: You will receive a 10% off discount voucher tied to your account if we violate our own rules. E-mail us your claim at vouchers@xyzprinters.com.

Our team

Our team consists of two enthousiasts, called Nils and Gerben. We have several people helping us out in case of busy times, to make sure we meet customer satisfaction requirements. We are located in the Netherlands, and prefer communicatio via e-mail, since it;s simply fastest. We can be reached in other ways too however:

E-mail: support@xyzprinters.com

Phone: +31 33 43 240 44 (feel free to leave a message!)
Mail:

XYZ Printers
PO Box 35
3830AA Leusden
the Netherlands

Other data:

Dutch Commerce Chamber number: 54225434
Dutch VAT number: NL851219780B01


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